Who This Is For
Your firm hasn't implemented AI or automation in any meaningful way yet. You may use a handful of SaaS tools - a CRM, maybe some project management software - but nothing is automated, nothing is connected, and AI still feels abstract or risky. Leadership is interested but the barrier is clarity, not commitment.
What to Do First
Before you build anything, you need to understand the landscape. What AI automation actually means for a professional services firm. What tools you'll need access to. What the plays in this book actually require in practice. The resources below give you that foundation.